"WE UNDERSTAND OUR CLIENTS' CHALLENGES BECAUSE WE'VE STOOD IN THEIR SHOES."
EXPERIENCE IS OUR INSIDE TRACK
WE SELL EXPERIENCE. AND IT IS THIS EXPERIENCE THAT GIVES IBACAS THE INSIDE TRACK
Before founding Ibacas, key senior individuals had worked in operational roles within the Asset Services function of major global banks. The founding directors all have deep sector experience. And all have long standing personal experience of delivering optimisation projects for Asset Services clients.
This inside-insight is key to our competitive advantage. It is the reason why clients from blue chip Financial Services organisations choose to work with us – a boutique consultancy – rather than with some of our larger competitors. We are sector specialists, and proud of it.
Experience delivers insight. Experience creates confidence and knowledge. But experience is also about speed and quality of delivery. We can leapfrog inexperienced generalists, stuck on the start line, educating themselves at the client’s expense.
STRATEGIC
We are experienced business thinkers, who can see the big picture, and who focus on what matters to clients.
ACTION OREINTED
We focus on results, and the overriding need to deliver on time and to budget.
INDEPENDENT
We are objective, open minded and (when appropriate) frank as we offer impartial advice.
OUR VALUES
Ibacas' values summarise the way we look at the world, and the way that we interact with our clients.
OUR MISSION
AN ENDURING FOCUS
In 2002, Ibacas was set up with a deceptively simple mission: to help clients to improve performance within their Asset Services operations. That founding mission remains unchanged today. We still live or die by results.
Today, we assist clients as they strive to improve service standards and optimise processes. We help institutions to comply with regulatory requirements. We work with senior managers seeking to retain talented staff and to reduce operating costs, whilst also managing risk.
We listen, we collaborate and we recommend. But, most importantly, we stay involved and help to deliver the improved performance we’ve promised. Because we started on the inside, we can still think like insiders when we need to. Because we are now on the outside, we can deliver impartial, high-value advice and solutions.
OUR MISSION:
TO HELP CLIENTS TO IMPROVE PERFORMANCE WITHIN THEIR ASSET SERVICES OPERATIONS
COMMERCIALLY MINDED
We understand the need to deliver tangible business benefits and value for money, especially in the current economic climate.
COLLABORATIVE
We understand the value of relationships. We know that it is people that make things happen, even in the largest of organisations.
CLIENTS THINKING ALOUD:
SOME OF THE FEEDBACK WE HAVE HAD OVER THE YEARS INCLUDE:
C.A.R.E.
WEIGHING BENEFITS AND RISKS
There are many reasons why clients choose Ibacas. But, above all, we can think like clients when we need to, whilst remaining detached enough to offer valuable impartial advice. Our advice always considers the impact of a possible course of action in terms of four key dimensions, summarised by the acronym C.A.R.E.
By looking at a potential project from these four angles – in advance – we ensure that the likely benefits and risks are well understood, before a decision to proceed is made. This approach also ensures that, where practical, such benefits can be quantified and subsequently measured. Our clients appreciate the rigour of this holistic approach.
THE FOUR DIMENSIONS OF ASSET SERVICES OPTIMISATION
CLIENT SERVICE
In what ways will the project deliver genuine improvements to the client (end user) experience?
RISK
How will the project impact risk across our Clients' organisation, not just within the Asset Services process?
EFFICIENCY
How will the project deliver operational efficiencies and cost benefits? How will these be measured?
ARCHITECTURE
How will the project ensure that the underlying technology is improved and fit for purpose?